Return Policy

We aim to 100% please our customers, if in the unlikely event you are not happy with product, we will issue a full refund (excluding P&P) on receipt of the returned item provided you have returned the item within 28 days of the purchase.

You can claim the refund by returning the item within 28 days of receiving it provided it is unused and is in a saleable condition. Please keep the goods in original packaging.

We try and resolve the issues as fast as we can so please contact us either phone or email, if you have any concerns with the product received. You are sure to get value for your money so don't be upset we will get this right for you but remember the golden rule "Contact us" and we will help. 

The goods returned must be in saleable condition for us to be able to issue you a refund.

Delivery Address:

The Cakesworld Limited

Excel Fulfilment

Garretts Green Trading Estate,

Plumbob, Valepits Rd, Birmingham

B33 0TD